Privacy policy
Last updated: 22 October 2026
1. Who we are
K Translation provides document translation and consular legalization services in Bangkok. You can contact us through the chat channels on this website.
2. What we collect
The documents and photos you send us, the information you give us (name, spelling of names, contact details, delivery address), payment slips and receipts, and the messages we exchange. This website itself does not collect your documents.
3. Why we use it
To translate and certify your documents, file them for legalization, deliver them, take payment, keep accounting records required by law, and answer your questions.
4. Legal basis
Performing the service you asked for (contract), legal obligations (accounting, tax), and your explicit consent for sensitive information such as health or criminal-record documents.
5. Who processes it
Our translators and native-speaker reviewers (under confidentiality), AI translation tools provided by companies abroad that do not use your data for training, the chat app you choose, payment and slip-checking services, delivery services, and the Department of Consular Affairs and other authorities you ask us to file with.
6. Transfers abroad
Because some of these tools run on servers outside Thailand, your documents may be processed abroad. We only use providers that keep data confidential and do not train AI on it.
7. How long we keep it
Files you send for translation are deleted within 30 days after delivery. Quotations (the service contract), receipts and payment evidence are kept as accounting and legal records and are not deleted automatically, at least for the 10-year legal limitation period.
8. Your rights
You can ask to see, correct or delete your data, object to its use, or withdraw consent, and you can complain to the Personal Data Protection Committee. Contact us in the chat.
9. Security
Files are stored in access-controlled storage and shared only with the people who work on your order.